Question 1

How is an employer subscription different from paying per job post?

Accepted Answer

Your subscription is account-wide — it sets your active job posting limit, team seats, AI credits, and candidate search allowance for the whole company, not one listing at a time. Buying a Premium job post is a separate, optional add-on for boosting a single listing.

Question 2

What happens to my job postings if I downgrade?

Accepted Answer

Downgrades apply at your next renewal, never mid-cycle — your current limits stay in place until then. If your active job count exceeds the new plan's limit, you'll need to close or archive older postings before it takes effect.

Question 3

Can I add recruiter or HR seats without upgrading my whole plan?

Accepted Answer

Each plan includes a fixed seat pool. If you need more recruiter, HR, or finance seats than your current tier allows, upgrading to the next plan raises every seat limit together.

Question 4

Do unused AI job description credits roll over?

Accepted Answer

Credit rollover is configurable per plan. Check your Usage & Limits page for exactly how your current plan handles unused monthly credits.

Question 5

How does candidate search and talent pool access work?

Accepted Answer

Each plan includes a monthly allowance of candidate contact reveals and talent pool unlocks. Once you're on a paid tier, these scale up significantly compared to the Free plan.

Question 6

Is there a contract or can I cancel anytime?

Accepted Answer

All self-serve plans are month-to-month or annual with no lock-in — cancel anytime and keep access until the end of your current billing period. Enterprise plans follow custom contract terms.

Question 7

What payment methods do you accept?

Accepted Answer

We support standard gateway checkout, and any wallet balance on your account is applied automatically before a gateway charge.

Question 8

Can I switch between monthly and yearly billing?

Accepted Answer

Yes — toggle between monthly and yearly pricing right on this page before choosing a plan. Yearly billing saves you up to 20% compared to paying monthly.

Question 9

Do team members need their own login to use recruiter tools?

Accepted Answer

Yes — each recruiter, HR, or finance seat you assign gets its own login with permissions scoped to their role, all counted against your plan's seat pool.

Question 10

What happens to my data if my subscription lapses?

Accepted Answer

Your job postings, candidate pipeline, and company profile are preserved. Your account simply reverts to Free-tier limits until you resubscribe — nothing is deleted.

Question 11

Can I get a custom plan for very high-volume hiring?

Accepted Answer

Yes — that's exactly what our Enterprise tier is for. It's sales-assisted and tailored to your hiring volume, team size, and integration needs.

Question 12

How quickly does an upgrade take effect?

Accepted Answer

Upgrades apply immediately after checkout, prorated for the rest of your current billing cycle — your new limits, seats, and credits are available right away.

Question 13

Can I switch plans later?

Accepted Answer

Yes — upgrade anytime and it applies immediately. Downgrades take effect at your next renewal, so you always get the full value of what you already paid for.

Question 14

What's the difference between Easy Apply, Admin Apply, and External Apply limits?

Accepted Answer

Each application method has its own daily limit that scales with your plan — Easy Apply is our one-click flow, Admin Apply covers recruiter-reviewed listings, and External Apply redirects to a company's own site.

Question 15

How do AI resume credits work?

Accepted Answer

Every paid plan includes a monthly pool of AI credits for resume optimization and rewriting. Credits refresh each billing cycle, and higher tiers include significantly more.

Question 16

What's included in the ATS Scanner?

Accepted Answer

The ATS Scanner checks your resume against real applicant-tracking-system rules and gives you a compatibility score. Daily and monthly scan limits scale with your plan, and Professional and above unlock exportable/shareable reports.

Question 17

Is there a free trial on paid plans?

Accepted Answer

Yes — paid candidate plans include a free trial period (7 or 14 days depending on the tier) so you can try premium features before you're charged.

Question 18

How many resumes can I create and store?

Accepted Answer

Every plan includes a resume slot allowance, version history, and storage limit — all shown live on your Plans page and scaling up at every tier.

Question 19

Do premium resume templates cost extra?

Accepted Answer

No — premium templates are included once you're on a paid plan. Higher tiers unlock the full template library plus early access to new designs.

Question 20

What happens to my Freelancer Marketplace proposals if I'm on the Free plan?

Accepted Answer

Free accounts get a limited number of proposals. Premium and Elite plans include unlimited marketplace proposals — this is a separate allowance from your job-application limits.

Question 21

Can I cancel my subscription at any time?

Accepted Answer

Yes — cancel from your Membership page whenever you like. You keep full access until the end of your current billing period, then your account moves to the Free plan.

Question 22

Will I lose my resumes or applications if I downgrade?

Accepted Answer

No — your data is always preserved. If you're over a lower plan's limits (for example, resume count), you just won't be able to add more until you're back within them.

Question 23

What's the refund policy on a new subscription?

Accepted Answer

New purchases are eligible for a pro-rata refund within 7 days of your first payment. Renewals of an existing subscription aren't refundable, in line with standard industry practice.

Question 24

Which plan is right for an active job search versus casual browsing?

Accepted Answer

If you're applying daily and want AI tools moving fast, Professional or Premium give you the best balance. If you're just getting started, Free or Plus cover the essentials — you can always upgrade the moment you need more.

Question 25

How is Enterprise pricing determined?

Accepted Answer

Enterprise pricing is customized to your hiring volume, team size, and feature requirements — our sales team builds a quote around how you actually work, not a fixed tier.

Question 26

Do you support Single Sign-On (SSO)?

Accepted Answer

Yes — Enterprise includes SSO for your entire hiring team, so access is managed through your existing identity provider instead of individual logins.

Question 27

Is white-labeling available?

Accepted Answer

Yes — Enterprise plans can present the candidate-facing experience under your own brand, including custom domains and visual identity.

Question 28

What compliance and data-handling standards do you meet?

Accepted Answer

Enterprise accounts include advanced access controls, audit logging, and data-handling practices designed to meet enterprise procurement and compliance requirements.

Question 29

Can Enterprise integrate with our existing HR or ATS stack?

Accepted Answer

Yes — Enterprise includes API access so you can connect Zevriko to your existing hiring stack, calendar tools, and internal systems.

Question 30

Do we get a dedicated account manager?

Accepted Answer

Yes — every Enterprise account is assigned a dedicated Customer Success Manager as a named point of contact, plus SLA-backed support response times.

Question 31

Is there a service-level agreement (SLA)?

Accepted Answer

Yes — Enterprise contracts include a defined SLA covering support response times and platform availability, tailored to your agreement.

Question 32

How long does onboarding and migration take?

Accepted Answer

Our team provides guided onboarding and data migration assistance — timelines vary by data volume and integration scope, and your account manager will walk you through a plan upfront.

Question 33

Can we start with a pilot before committing?

Accepted Answer

Yes — Enterprise engagements typically start with a sales-assisted pilot so your team can validate the platform against real hiring workflows before signing a full contract.

Question 34

What billing terms are available?

Accepted Answer

Enterprise uses contract-based billing with net payment terms, rather than the self-serve monthly/yearly billing on our other plans — your account manager will confirm terms during the quote process.

Question 35

Can Enterprise plans include add-ons like extra branding or seats?

Accepted Answer

Yes — Enterprise plans can bundle any of our employer add-ons (extra seats, branding, boosted visibility) directly into your custom contract.

Question 36

Who do we talk to about upgrading an existing plan to Enterprise?

Accepted Answer

Use the Contact Sales button on this tab and our team will reach out to discuss your current usage and design an Enterprise plan around it.

Question 37

How do I use the comparison table to pick a plan?

Accepted Answer

Switch between the Employer and Candidate toggle above to see every entitlement side-by-side for that audience, grouped by category — pick the lowest tier that covers everything you need.

Question 38

Why do some plans show 'Unlimited' instead of a number?

Accepted Answer

Once a plan's allowance for a feature has no practical cap, we show 'Unlimited' instead of a number — this always reflects the real limit configured on that plan, not an estimate.

Question 39

Are the numbers on this table live, or do they change without notice?

Accepted Answer

Every value comes directly from our live Plan Catalog, the same source that powers checkout — if a plan's limits change, this table updates automatically.

Question 40

What does a dash (—) mean in a comparison row?

Accepted Answer

A dash means that particular plan doesn't include that entitlement at all, distinct from a numeric limit or 'Unlimited'.

Question 41

Can I compare a candidate plan against an employer plan?

Accepted Answer

Candidate and Employer plans serve different accounts and entitlement sets, so they're compared separately — use the toggle to switch between the two tables.

Question 42

Does the comparison table include Enterprise?

Accepted Answer

Enterprise is sales-assisted with custom terms rather than fixed self-serve entitlements, so it's covered on its own tab rather than in this table — reach out via Contact Sales for a tailored comparison.

Question 43

How often are new plan tiers or features added to this table?

Accepted Answer

Whenever a new plan or entitlement is introduced, it appears here automatically — this table is never hand-maintained, so it can't fall out of date.

Question 44

I'm between two tiers — how do I decide?

Accepted Answer

Look at the categories that matter most for how you actually use Zevriko (applications, AI credits, team seats, candidate search) and pick the lower tier that clears your real usage — you can always upgrade later.

Question 45

Do credits and limits reset every month?

Accepted Answer

Reset timing depends on the specific entitlement — some are daily, some monthly, and some are one-time allowances. Once you're subscribed, your Membership or Billing page shows exactly when each one resets.

Question 46

Can I see exactly what I'll gain before upgrading?

Accepted Answer

Yes — this comparison table shows every plan's full entitlement set, so you can see precisely what changes before committing to an upgrade.

Question 47

Is billed-yearly pricing reflected in this table?

Accepted Answer

This table focuses on features and limits rather than price — head to the Employer or Candidate tab and toggle Monthly/Yearly to see exact pricing, including the yearly discount.

Question 48

What if a feature I need isn't listed anywhere?

Accepted Answer

If you don't see something you need on any plan, reach out via Contact Sales — Enterprise plans can often be tailored beyond what's shown in the standard comparison.

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