Refund Policy

This Refund Policy applies to all paid services offered by Zevriko Technology Pvt. Ltd., including Premium Candidate subscriptions, Employer job posting plans, and any other paid products.

We aim to ensure complete satisfaction with our services. If you are unhappy with your purchase, please contact us within the eligible refund period.

Monthly Plans: Candidates subscribed to a monthly plan may request a full refund within 7 days of the initial purchase if they have not used any premium features.

Annual Plans: Candidates subscribed to an annual plan may request a full refund within 14 days of the initial purchase. After the 14-day window, pro-rated refunds are available for unused months if the cancellation is made for a valid reason.

Trial Periods: If you subscribed after a free trial, the refund window begins on the date your paid subscription started, not the trial start date.

Job Posting Plans: Refunds for job posting plans are available within 48 hours of purchase, provided no applications have been received on the posted job listings.

Resume Access & Search Plans: These services are non-refundable once access has been granted, as the service is immediately consumed upon activation.

Enterprise Plans: Refund terms for enterprise-level contracts are governed by the individual service agreement. Please contact your account manager for details.

The following are not eligible for refunds: one-time purchases such as featured job boosts or resume highlight credits once used; services that have been fully rendered; and subscriptions cancelled after the eligible refund window.

To request a refund, please email us at billing@zevriko.com with your registered email address, order ID, reason for the refund, and any supporting information.

Refund requests are reviewed within 3 business days. If approved, the refund will be processed to your original payment method within 5–10 business days.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle — you will continue to have access to premium features until then.

Cancelling a subscription does not automatically trigger a refund. Please submit a refund request separately if you believe you are eligible.

If you believe a charge on your account was made in error, please contact us before initiating a chargeback with your bank or card provider. We will investigate and resolve billing disputes promptly.

Initiating an unjustified chargeback may result in suspension of your account. We reserve the right to contest chargebacks where our Refund Policy has been honoured.